Cambridge City
MA

Policy Order
POR 2019 #103

That the City Manger confer with the Mayor's Office, Commission on Persons with Disabilities, and Police Department to increase accessibility to the deaf community by hiring American Sign Language (ASL) interpreters and using apps such as Language Line Solutions to communicate with the deaf community in their first language.

Information

Department:City Clerk's Office, AMSponsors:Councillor Alanna Mallon, Councillor Craig A. Kelley, Councillor Timothy J. Toomey
Category:Policy Order

Attachments

  1. Printout

Body

WHEREAS:

The City of Cambridge is striving to be more inclusive and accessible in every City department, in delivering City services, and when hosting City events; and

 

 

WHEREAS:

Communication with the deaf community should be through their first and preferred language, which is American sign language, not written communication; and

 

 

WHEREAS:

There are multiple opportunities for the City to make our communication with the deaf community more accessible, such as having interpreters present when critical information is conveyed through press conferences with the Mayor, City Manager, or Police Commissioner; and

 

 

WHEREAS:

In the area of public safety specifically, many cities such as San Francisco are using apps to connect with virtual interpreters so that officers can speak with deaf victims, witnesses, or perpetrators of crimes in their first language; now therefore be it

 

 

ORDERED:

That the City Manager be and hereby is requested to confer with the Mayor’s Office, Commission on Persons with Disabilities, and Police Department to explore the possibility of hiring American Sign Language (ASL) interpreters to translate at City press conferences; and be it further

 

 

ORDERED:

That the City Manager be and hereby is requested to confer with the Police Department and all other appropriate departments to explore the possibility of using an app, such as “Language Line Solutions” to enable officers and other City personnel to communicate with the deaf community; and be it further

 

 

ORDERED:

That the City Manager be and hereby is requested to report back to the City Council in a timely manner.